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ADRIG CERTIFICATION
Flat 10, Warwick Court
51 St. Marks Road
Windsor, England, SL4 3BD
United Kingdom
Telephone: +44 7943 913667
Email: registrar@adrigcertifications.com
Website: www.adrigcertifications.com
Issued 20 October 2026ADRIG-CRS-2026-0166

Certificate of Programme Certification

This is to certify that the programme

IT Service Desk Practice

delivered by Palo Verde Technology Institute, Albuquerque, New Mexico, United States, has been independently assessed against the ADRIG Course Quality Standard (ACQS v4.2) and is certified at Level 2 under category ADR-TEC — Technology & Software.

Category
ADR-TEC
Level
Level 2
Guided hours
18
Delivery
Blended
Approval no.
ADRIG-CRS-2026-0166
Provider licence
ADRIG-CPL-2026-0051
Issued
20 October 2026
Valid until
19 October 2029
Scope of certification
Delivery and assessment of this programme by Palo Verde Technology Institute under Provider Licence ADRIG-CPL-2026-0051, by the trainer named in the approval file.
Conditions
Delivered as approved. Any material change to programme, trainer or venue notified to the Registrar within twenty business days. Subject to unannounced surveillance.
Learner awards
Issued by ADRIG only after delivery evidence has been verified. Each award carries a unique number, independently verifiable on the public register.
Certification covers this programme as approved, delivered by the trainer named in the approval file. Learner awards are issued by ADRIG only after delivery evidence has been verified. This certification is independent quality assurance of training; it is not a regulated national qualification.
Adrien Akash
Adrien AkashRegistrar, Office of the Registrar
For and on behalf of ADRIG Certification
Verify this approval at
www.adrigcertifications.com/verify
ADRIG-CRS-2026-0166
ADRIG Certification · Independent certification of training courses, trainers and learners. Not a regulated national qualification and confers no statutory licence to practise. Verify at www.adrigcertifications.com/verify