Frequently asked questions

Two distinct things. First, a course: a specific curriculum, taught by a specific named trainer, at a declared level and duration, which receives a course approval number. Second, the learners who complete a certified delivery of that course: each receives an individually numbered certificate that names them, the provider, the trainer and the dates.

Five business days from a complete first submission. If the assessor returns a correction list, your resubmission is reviewed within three business days. There is no limit on the number of correction rounds — we would rather iterate than decline.

Every certified course sits under one broad category, such as ADR-AID (Artificial Intelligence & Data) or ADR-EMP (Employability & Life Skills). Two providers may run very differently-named courses that belong to the same category. Employers reference the code in a job description so the requirement captures both.

No. Certificates cannot be generated before the final day of the course. After the course ends, the provider must upload evidence that the approved trainer personally delivered the sessions, along with a learner roster. ADRIG reviews that evidence before any certificate number is generated.

Enter the certificate number on the verification page. The register returns the learner's name, the certified course and its category code, the provider, the named trainer, the delivery dates and location, the syllabus, the assessed outcomes, and the current status.

Yes. Where surveillance finds the approved trainer was not delivering, or the curriculum materially changed without notification, or a complaint is upheld, certificates are withdrawn — including certificates already in learners' hands. Withdrawn certificates stay on the register marked as withdrawn; they are never deleted.

No, and we are explicit about this. ADRIG certification is independent third-party quality assurance of a training course and of the learners who completed it. It is not a regulated national qualification and does not confer statutory licence to practise. Employers use it as an assurance signal, not as a substitute for regulated credentials where those are legally required.

Create a partner account, and once the registrar has verified your organisation, submit a course with the four required documents. Templates for all four are downloadable before you start. Our team reviews and comes back to you within five business days.