Learner can
Lead work with competing constraints
Typical length
40–200 hours
Guided learning hours
Trainer must have
5+ years
5+ years current practice, evidenced
Assessed by
Project plus a practical viva
What an employer reads into it
Senior hire, can own a workstream
If you are a trainer
What you must evidence for ADR-HOS Level 5
- · 5+ years of current practice in hospitality, retail & service
- · 5+ years current practice, evidenced
- · A photograph on file, matched against your delivery evidence
- · You personally deliver every certified session
If you are a provider
What the course must show
- · Outcomes written as things a learner can do
- · Module hours totalling 40–200 hours
- · Project plus a practical viva
- · A moderator who is not the assessing trainer
Checked against
ACQS-01
Curriculum integrity
ACQS-02
Occupational competence of trainers
ACQS-03
Assessment and moderation
ACQS-04
Learner protection
ACQS-05
Delivery environment
ACQS-06
Evidence of delivery
ACQS-07
Continuing surveillance
ACQS-08
Truthful representation