Sure Success Academy

Provider ID ADRIG-P-00018 · Licence ADRIG-CPL-2026-0018 · Johor Bahru, Malaysia

Verified provider

Certified courses (2)

Job Search and Interview Readiness

ADRIG-CRS-2026-0115

Certified

ADR-EMPLevel 214h

Two days building an application that survives screening and an interview performance that survives questioning: tailoring a CV to a posting, evidencing claims with examples, and handling competency questions. Assessed by a recorded mock interview against a rubric.

Trainer:: Nurhaliza binti Kamarudin
Category:: Employability & Life Skills
Certified:: 28 July 2026
Certificates issued:: 0 active of 0

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Customer Service Excellence for Retail and Hospitality

ADRIG-CRS-2026-0116

Certified

ADR-HOSLevel 216h

Two days on service standards in a customer-facing role: handling a complaint without escalating it, upselling honestly, and the service recovery steps that keep a customer. Assessed by observed service scenarios.

Trainer:: Tan Mei Yee
Category:: Hospitality, Retail & Service
Certified:: 28 July 2026
Certificates issued:: 0 active of 0

Verify this course approval →Download certificate (PDF)